Customer Service: litzylashes@gmail.com
100% cruelty-free products — only the best for the best
Litzy Lashes
Everything you need to know about shopping with us. Can't find your answer? We're just a message away.
Yes! You can select a faster shipping option at checkout to receive your order sooner. Simply choose your preferred speed before placing your order.
Due to the nature of our products, all sales are final. However, if there's an issue with your order, we are always happy to help. Please don't hesitate to reach out.
Please contact us within 48 hours of delivery with photos of the item and your order details, and we'll make it right. We stand behind everything we ship.
Yes — all of our lashes are 100% cruelty-free and crafted from high-quality synthetic fibers. You can feel good about every set.
Absolutely. We offer wholesale options for lash artists and beauty businesses. Contact us directly for pricing, minimums, and how to get started — we'd love to partner with you.
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by completing your purchase, you agree to the following terms. please read before you checkout.
a tracking number will be sent to the email provided at checkout. please allow up to 2 business days for processing before your order ships. expedited shipping is available at checkout.
all orders are final sale. we do not accept returns or exchanges — no exceptions. please review your order carefully before purchasing. questions before you buy? reach out and we'll help.
if your order arrives damaged or incorrect, contact us at Litzylashes@gmail.com within 48 hours of delivery with photos. we'll review and resolve it as quickly as possible.
once your order leaves our facility, it is the carrier's responsibility. Litzy Lashes is not responsible for lost, stolen, or misplaced packages. please ship to a secure address.
all lash supplies, adhesives, and opened beauty items are final sale for safety and hygiene reasons. no returns, no exchanges — no exceptions.
for local pick-up, please wait until you receive your ready notification email before coming to collect your order. do not arrive before the notification is sent.