a tracking number will be sent to the email provided at checkout. please allow up to 2 business days for processing before your order ships. expedited shipping is available at checkout.

all orders are final sale. we do not accept returns or exchanges — no exceptions. please review your order carefully before purchasing. questions before you buy? reach out and we'll help.

if your order arrives damaged or incorrect, contact us at Litzylashes@gmail.com within 48 hours of delivery with photos. we'll review and resolve it as quickly as possible.

once your order leaves our facility, it is the carrier's responsibility. Litzy Lashes is not responsible for lost, stolen, or misplaced packages. please ship to a secure address.

all lash supplies, adhesives, and opened beauty items are final sale for safety and hygiene reasons. no returns, no exchanges — no exceptions.

for local pick-up, please wait until you receive your ready notification email before coming to collect your order. do not arrive before the notification is sent.